Frequently Asked Questions
Everything you need to know about your Pidgin Doll purchase.
How long will it take for my order to ship?
Standard orders are typically processed within 3-5 business days. Limited edition releases and pre-order items may have specific shipping timelines noted on their individual product pages.
Do you offer international shipping?
Yes, we ship Pidgin Doll products worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We accept returns on unopened and unused items within 14 days of delivery. Due to the collectible nature of our dolls and accessories, items must be in their original, sealed packaging to qualify for a refund.
Are the dolls suitable for children?
Pidgin Dolls are designed as high-end fashion collectibles and art pieces intended for adult collectors. They are not toys and are not recommended for children under the age of 14.
What materials are used in Pidgin Doll products?
Our dolls are crafted from high-quality artist resin or vinyl, depending on the edition. Each piece features meticulously designed fashion garments made from premium textiles and intricate detailing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options available at checkout.